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Plunet BusinessManager



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Plunet BusinessManager offers translation companies a powerful software solution that enables them to handle their order processing, partner management, data, and document management on a single platform. Plunet BusinessManager supports flexible tailoring to individual company procedures and sizes. The product is available as a single station solution or for a local network and on the Internet as a client server application.
 

Plunet BusinessManager

Plunet BusinessManager offers translation companies a powerful software solution that enables them to handle their order processing, partner management, data, and document management on a single platform.

The system has two key features:

Adaptability

The software, i.e., the system processes, allow flexible customization to individual company procedures and different company sizes.

Flexibility

The software can be used as as a client-server application on a local network or via the Internet. This means that both office and field/freelance/tele workers have access to all company data and functions - any time, anywhere (providing of course that the appropriate access rights are assigned).
 

Personal Edition

The Personal Edition is the single workstation version of Plunet BusinessManager. The software offers all the standard functions of the management program, which lets you automate all your work flow and manage your office.

Features

  • 1 license (not expandable)
     
  • Appointment and contact management
     
  • eMail client
     
  • Partner managment
     
  • Quote management
     
  • Order and job management
     
  • Invoicing
     
  • Reminding function
     
  • Account management
     
  • Creation of financial reports
     
  • System adaptation function



    Team Edition

    The Team Edition of Plunet BusinessManager is the management solution for offices or companies. All employees/freelancers are networked and, with the appropriate access rights, can use the software to manage and control all work flows.

    Features

  • 2 licences operating concurrently, i.e. 2 users with full access rights can be logged in and work on the system platform at the same time (can be expanded to include further licences)
     
  • 100 users concurrently with limited access rights for employees/freelancers and customers.
     
  • Appointment and contact management
     
  • Email client
     
  • Partner management
     
  • Quote management
     
  • Order and job management
     
  • Invoicing
     
  • Reminding function
     
  • Account management
     
  • Creation of financial reports
     
  • System adaptation function

    The package can be expanded to include optional extras, such as Acquisition Manager, a PDF converter and additional licences.

     

    Corporate Edition

    The Corporate Edition is the software solution for companies with a number of project managers or decision-makers. The software system can be used to assign different levels of access rights to employees/freelancers, with which they can control and manage overall company processes and access all standard features of Plunet BusinessManager.

    Features

  • 5 licences operating concurrently, i.e. 5 users with full access rights can be logged in and work on the system platform at the same time (can be expanded to include further licences)
     
  • 100 users concurrently with limited access rights for employees/freelancers and customers.
     
  • Appointment and contact management
     
  • eMail client
     
  • Partner management
     
  • Quote management
     
  • Order and job management
     
  • Invoicing
     
  • Reminding function
     
  • Account management
     
  • Creation of financial reports
     
  • Planning and execution of marketing campaigns (newsletters, telemarketing, etc.)
     
  • Option for importing external customer databases
     
  • Option for exporting customer data
     
  • Generation of PDF documents from documents stored in the system
     
  • System adaptation function



     

    Functions

    The application areas in the program are represented in tab form and divided into the areas Head Office, Partners, Quotes, Orders, Queries and Admin. The integrated administrator area supports adaptation of the entire software environment to the specific requirements of your company. You can even add other modules to the aforementioned application areas: Acquisition Manager, PDF Converter

     

    Head Office

    The Head Office tab is divided into three areas:

    Deadlines
    This includes management of all relevant deadlines of orders, jobs, quotes, customer invoices, reminders, customer acquisition and other contacts.

    Mail
    This area comprises a resident email module with the usual standard functions, as well as the option to assign incoming and outgoing emails to specific procedures and partners.

    Settings
    This area enables user-oriented settings.

     

    Partners

    The Partners tab lets you manage the data of your business partners, such as your customers, suppliers and workforce:

    Correspondence
    Correspondence, contacts, addresses, price/payment agreements, contact planning and special assignment of customer or workforce-specific characteristics and assessments

    Cover note
    Letters written directly to contacts via an email function or through the automatic creation of a letter document in the form of a Word template

    Search
    Search for concrete names and selection of different customer groups or workforce categories (also according to multiple search parameters or characteristics)
     

     

    Quotes

    The Quotes tab is divided into:

    Quote
    Creation and detailed description of a quote
    Input of workforce responsible for job and customer name
    Subdivision of quote into an arbitrary number of items
    Quote items allow the setting up of flexible quote models
    Items can be invoiced separately and assigned individual deadlines and prices

    Quote Status Report
    Creation of quote reports including time periods, status, customers, workforce and quote items

    Templates
    Creation of typical quote templates with freely selectable choices for detailed quote descriptions, customers, prices and additional parameters
     

     

    Orders

    The Orders tab is divided into:

    Orders
    Creation and detailed description of an order
    Input of workforce responsible for order and customer name
    Subdivision of order into an arbitrary number of items
    Order items allow the setting up of flexible order models, such as individual orders, complex orders, multilingual orders and long-term orders
    Items can be invoiced separately and assigned individual deadlines and prices.

    Jobs
    Creation and detailed description of workforce jobs
    Jobs can be assigned flexible deadlines and prices

    Workforce Search
    Search for suitable member(s) of the workforce using specific parameters

    Profit
    Comparison of fee income and expenses for a job

    Order Status Report
    Creation of order and job reports including time periods, status, customers, workforce and order status

    Templates
    Creation of typical order templates with freely selectable choices for detailed order descriptions, customers, prices, jobs including assigned member(s) of your workforce, detailed job description and pricing
     

     

    Invoicing

    Invoicing is divided into the categories:

    Invoices
    Automated invoicing

    Reminders
    Automated remindering

    Customer accounts
    Management of customer accounts, open items

    Staff accounts
    Management of staff accounts, open items

    Staff invoices
    Management of staff invoices
     

     

    Queries

    The Queries area is divided into the categories:

    Debitors
    Creation of financial reports for individual customers or all customers

    Creditors
    Creation of financial reports for individual employees or all employees (translators, project managers, etc)

     

    Administrator

    The Administrator tab lets you tailor BusinessManager to the individual requirements of your company and carry out the relevant settings:

  • Input of provider data for the email client
     
  • Setting up access rights for your workforce and customers
     
  • Definition of the variable list boxes (Language, Countries, etc.)
     
  • Definition of different customer and workforce properties with the associated characteristics list boxes (Example: Properties - Customer Category: Characteristics - Industry, Government Department, Commerce, etc.)
     
  • Definition of different jobs with the relevant characteristics
     
  • Definition of different invoicing terms and prices
     
  • Overview of company utilization of licences
     
  • Integration of the various document templates in Plunet BusinessManager (cover note, order confirmation, delivery note, invoice, etc.)
     
  • Definition of email text templates, such as those required for job assignment via email, job delivery, quotes, etc.
     
  • Automatic creation of standard directories on the server, which can be accessed using Plunet BusinessManager

    Modules

    Acquisition Manager

    Acquisition Manager supports the planning, execution and management of marketing campaigns, as well as the import of external customer databases to Plunet BusinessManager:

  • Mass emailing (e.g. newsletters)
     
  • Mass mailings
     
  • Telemarketing
     
  • Delegation of customer-related orders to employees
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